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Title

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Partner Account Manager

Description

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We are looking for a dedicated and experienced Partner Account Manager to join our dynamic team. The Partner Account Manager will be responsible for building, maintaining, and enhancing relationships with our strategic partners to achieve mutual business objectives and drive revenue growth. This role requires a proactive individual who can effectively communicate, negotiate, and collaborate with internal and external stakeholders to ensure successful partnerships. The ideal candidate will have a proven track record in partner management, sales, or business development, demonstrating the ability to identify opportunities, develop strategic plans, and execute initiatives that deliver measurable results. You will be expected to understand our partners' business models, identify their needs, and align our products and services to create mutually beneficial outcomes. In this role, you will work closely with cross-functional teams, including sales, marketing, product management, and customer support, to ensure seamless integration and execution of partner strategies. You will also be responsible for monitoring partner performance, analyzing data, and providing insights and recommendations to optimize partnership effectiveness. Your responsibilities will include developing and implementing partner account plans, setting clear objectives, and regularly reviewing progress against targets. You will proactively identify and address any issues or challenges that may arise, ensuring timely resolution and maintaining strong partner satisfaction. Additionally, you will be responsible for negotiating contracts, managing partner onboarding processes, and providing ongoing training and support to ensure partners are fully equipped to represent our products and services effectively. You will also be expected to stay informed about industry trends, competitor activities, and market developments to identify new partnership opportunities and maintain a competitive edge. Strong interpersonal and communication skills are essential for this role, as you will be required to build trust and credibility with partners at all levels of their organizations. You must be comfortable presenting to senior executives, facilitating meetings, and delivering compelling presentations that clearly articulate the value proposition of our partnership. The successful candidate will be highly organized, detail-oriented, and capable of managing multiple priorities simultaneously. You must be able to work independently, demonstrate initiative, and possess strong problem-solving skills to overcome obstacles and achieve desired outcomes. We offer a collaborative and supportive work environment, opportunities for professional growth, and competitive compensation packages. If you are passionate about building successful partnerships and driving business growth, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Develop and maintain strong relationships with strategic partners to achieve business objectives.
  • Create and execute partner account plans, setting clear goals and performance metrics.
  • Collaborate with internal teams to ensure successful implementation of partner strategies.
  • Monitor and analyze partner performance, providing insights and recommendations for improvement.
  • Negotiate contracts and manage partner onboarding processes.
  • Provide ongoing training and support to partners to maximize their effectiveness.
  • Identify new partnership opportunities by staying informed about industry trends and market developments.
  • Address and resolve partner issues promptly to maintain high levels of satisfaction.

Requirements

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  • Bachelor's degree in Business, Marketing, or related field.
  • Minimum of 3-5 years of experience in partner management, sales, or business development.
  • Proven track record of successfully managing strategic partnerships and achieving revenue targets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple projects and priorities simultaneously.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Willingness to travel occasionally for partner meetings and events.

Potential interview questions

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  • Can you describe your experience managing strategic partnerships?
  • How do you approach developing a new partner relationship?
  • What strategies do you use to resolve conflicts or issues with partners?
  • Can you provide an example of a successful partnership you managed and the results achieved?
  • How do you stay informed about industry trends and competitor activities?